Terms of Service, Sale & Software Licence

These Terms of Service, Sale & Software Licence ("Terms") are a contract between you and 52X LTD ("52X", "we", "us", "our").

We operate 52x.store (the "Site"), where we sell digital music production tools, including downloadable audio plugins and related digital products. We may also offer professional services such as mastering in the future.

Contact: hello@52x.store

Registered address: 134 N 4th St., Brooklyn, NY 11249

For legal enquiries, contact us by email or at the registered address above.

You need an account to purchase products on the Site. When you register, you must provide accurate information and keep your credentials secure.

You may sign up with an email address and password (minimum 8 characters) or, if enabled, sign in with Google. You are responsible for all activity under your account.

You must be old enough to enter a binding contract in your country. If you are under 18, you may only use the Site with permission from a parent or guardian who accepts these Terms on your behalf.

We may suspend or terminate accounts that violate these Terms, abuse our systems, or create risk for us or other users.

Prices are shown on the Site in US dollars (USD) unless stated otherwise. Taxes may apply depending on your location and will be calculated at checkout where required.

Checkout requires a logged-in account. When you place an order, you submit the items in your cart and are redirected to Stripe Checkout to pay. Payment card details are collected and processed by Stripe; we do not store full payment card numbers on our servers.

We may offer promotion codes where displayed at checkout. An order is confirmed when payment succeeds and we record the order in our systems (typically immediately after Stripe confirms payment).

You must accept these Terms and acknowledge immediate digital delivery (where shown at checkout) before completing payment.

Our digital products include downloadable software (such as VST3 plugins), licence keys, and related files delivered through your account.

After purchase, you can access downloads from your account downloads page. Downloads are provided as platform-specific files (for example macOS and Windows builds) where available.

Digital products are licensed, not sold outright. Your rights are set out in the Software licence section below. We do not guarantee that downloads will be available forever, but we will use reasonable efforts to keep purchased products accessible to verified purchasers.

When you purchase a plugin or other downloadable software from us, we grant you a limited, non-exclusive, non-transferable licence to install and use that software on computers you own or control, subject to these Terms and any product-specific limits shown at purchase.

This licence is for your own music production (personal and commercial productions you create), unless we state otherwise for a specific product.

The licence continues for as long as you comply with these Terms. It does not transfer ownership of the software or its intellectual property to you.

Unless we expressly permit it in writing, you must not:

• Copy, redistribute, resell, rent, lease, or sublicense the software or licence keys
• Share licence keys with others or publish keys publicly
• Reverse engineer, decompile, or attempt to extract source code except where applicable law expressly allows
• Remove or alter copyright, trademark, or licence notices
• Use the software to build a competing product or to circumvent activation or copy protection
• Use the software in violation of applicable law

We may use technical measures (including online activation and device binding) to enforce licence limits.

Plugin licences may require online activation with a licence key issued at purchase. Each licence key may be activated on a limited number of devices (currently up to 3 activations per licence unless stated otherwise on the product page).

You can deactivate a device through our licence API where supported, or contact us if you need help moving a licence to new hardware.

Activated devices are identified by a machine identifier generated by the plugin. We store activation records to enforce limits and provide signed licence files for offline use within a limited grace period (currently up to 30 days without revalidation, as implemented in the product).

We may release updates, bug fixes, or new versions of products at our discretion. Unless we state otherwise, updates to a product you purchased are not guaranteed for any minimum period.

Compatibility information (supported operating systems, plugin formats, and DAWs) is shown on each product page. You are responsible for ensuring your system meets those requirements before purchase.

Support is provided on a reasonable-efforts basis via hello@52x.store. We do not guarantee response times unless a separate written support agreement applies.

From time to time we may offer professional services such as audio mastering or other production services. When offered, separate service terms (turnaround, revisions, deliverables, and pricing) will be shown at order or upload time.

Mastering and upload-based services are not currently available for purchase on the Site. This section applies when we enable them. Until then, it does not create any obligation to provide those services.

If we offer services where you upload audio or other files, you represent and warrant that:

• You own the content or have all rights and permissions needed to submit it
• Your content does not infringe any third party's intellectual property or privacy rights
• Your content does not contain unlawful, harmful, or abusive material

You retain ownership of your content. These Terms do not claim ownership of your music or recordings.

If you submit audio or other content for a service we provide, you grant 52X a limited, non-exclusive licence to host, process, transcode, and use that content only as necessary to deliver the service you requested (for example mastering or file conversion), and for backup or security purposes for a limited retention period.

We will not use your submitted content for marketing, training AI models, or other purposes outside delivering the service unless you separately agree in writing.

The Site, our branding, product names, software, documentation, and all related intellectual property are owned by 52X or our licensors. Except for the limited software licence granted at purchase, no rights are transferred to you.

Your feedback or suggestions may be used by us without obligation to you.

Because our products are digital goods delivered immediately after purchase, refunds are generally not available once download access or licence keys have been supplied, except where required by applicable law or where we expressly offer a refund policy for a specific product.

If you believe you are entitled to a refund under consumer law, contact hello@52x.store with your order details. We will review requests in good faith.

Chargebacks or payment disputes should be raised with us first so we can resolve the issue.

If you are a consumer in the European Union, United Kingdom, or another jurisdiction with statutory withdrawal rights for digital content, you may have the right to cancel within a cooling-off period unless you requested immediate delivery and acknowledged that you may lose that right once delivery begins.

At checkout we ask you to confirm that you request immediate access to digital content and acknowledge the effect on withdrawal rights where permitted by law. If you do not agree, do not complete checkout.

EU consumers: you can exercise your statutory right of withdrawal using our online form at /legal/withdrawal (also linked in the site footer). This function is available throughout the withdrawal period where it applies.

Nothing in this section limits mandatory consumer rights that cannot be waived.

Nothing in these Terms excludes or limits rights you have under mandatory consumer protection laws in your country (including statutory guarantees that digital products are as described and fit for purpose).

If there is a conflict between these Terms and mandatory law, mandatory law prevails to the extent of the conflict.

You agree not to:

• Use the Site or products to break the law or infringe others' rights
• Probe, scan, or test the vulnerability of our systems without permission
• Interfere with the Site, other users, or our infrastructure (including excessive automated requests)
• Misrepresent your identity or affiliation
• Use licence keys or downloads obtained fraudulently

We may rate-limit API and account endpoints to protect the service.

If you believe content on the Site or our services infringes your copyright, send a notice to hello@52x.store including:

• Identification of the copyrighted work
• Identification of the material you claim is infringing and where it is located
• Your contact information
• A statement of good-faith belief and accuracy under penalty of perjury (where applicable)
• Your physical or electronic signature

We may remove or disable access to material that we believe infringes copyright and may terminate repeat infringers where appropriate.

We use third-party providers to operate the Site, including:

• Cloudflare: hosting, content delivery, database (D1), file storage (R2), and bot protection (Turnstile on the mailing list form)
• Stripe: payment processing
• Brevo: transactional email (order confirmations, password resets)
• Google: optional sign-in (OAuth), if enabled

Their use of data is governed by their own terms and privacy policies. We are not responsible for third-party services outside our control.

The Site and products are provided "as is" and "as available" to the fullest extent permitted by law. We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement except where such disclaimers are not allowed.

We do not warrant that the Site will be uninterrupted, error-free, or compatible with every system or DAW configuration.

To the fullest extent permitted by law, 52X and its directors, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the Site or products.

Our total liability for any claim relating to the Site or a product is limited to the amount you paid us for that product in the twelve (12) months before the claim, except where liability cannot be limited under applicable law.

We may suspend or terminate your access to the Site or revoke licence keys if you breach these Terms, if required by law, or to protect the service or other users.

You may stop using the Site at any time. Termination does not entitle you to a refund except as required by law.

Sections that by nature should survive (licence restrictions, liability limits, governing law) continue after termination.

We may update these Terms from time to time. We will post the updated version on the Site with a new effective date. Material changes may also be communicated by email or notice on the Site where appropriate.

Purchases are associated with the Terms version shown at checkout. We store which version you accepted when you placed an order.

Continued use of the Site after changes take effect constitutes acceptance of the updated Terms for new activity. If you do not agree, stop using the Site.

These Terms are governed by the laws of the jurisdiction in which 52X LTD is registered, excluding conflict-of-law rules, except where mandatory consumer protections in your country require otherwise.

Disputes should first be raised with us at hello@52x.store. If we cannot resolve a dispute informally, courts or forums in our registered jurisdiction may have exclusive jurisdiction, subject to mandatory consumer rights to bring claims in your home country where applicable.

52X LTD

Registered address: 134 N 4th St., Brooklyn, NY 11249

Email: hello@52x.store

Website: https://52x.store

For privacy enquiries, see our Privacy & Cookie Policy.